MYCOM software business, an independent provider of carrier-grade Service and Network Performance solutions has acquired OSI, a Fault Management and Service Impact provider to extend and enhance its market leading Service Assurance product portfolio for Communications Service Providers (CSPs) in an undisclosed transaction.
The acquisition brings together two well established businesses in adjacent sectors of the Telecom OSS Service Assurance market. MYCOM provides end-to-end multi-domain service and network performance management with its award-winning NIMS-PrOptima™ platform. OSI, provides umbrella fault and service impact management with its market-leading NetExpert™ platform.
“MYCOM Group continues to grow from strength to strength, and today we have made a significant step forward in our ability to provide our customers with advanced solutions that help them meet their business objectives rapidly and efficiently. The combined MYCOM/OSI product portfolio, our continued commitment to significant R&D investment in Service Assurance software product innovation, and our enlarged combined customer base across wireless and wireline providers will enable us to better serve our customers and meet our growth goals.”
– Siamak Sarbaz, MYCOM Group Chaiman and Founder
“Network and Service Quality are the fundamental contributors to customer experience, loyalty and churn,” added Payam Taaghol, CEO of MYCOM software business. “Our mission is to simplify Service Assurance so that the very platforms that our customers implement to manage their complex networks do not add even more complexity. We want to deliver pre-integrated, fully automated service assurance solutions, rich with telecom expertise that correlates services to network resources and unlocks valuable network intelligence.”
-Payam Taaghol, CEO, MYCOM